Responsible gambling
Playing should be something you pay for and enjoy, with money you could lose without consequences. If it ever feels like more than that, these tools and services are here.
Free, confidential and open 24 hours a day. Phone and online counselling for anyone in Australia. gamblinghelponline.org.au
You must be 18 or older to hold a RubyReels account. Identity is verified on new accounts and before withdrawals.
Deposit limits
Set a daily, weekly or monthly cap on deposits from your account settings under Responsible gambling. A lower limit applies straight away; a higher one only after a 24-hour cooling-off period, so a limit set in a calm moment holds in a heated one.
Breaks and self-exclusion
Take a time-out of 24 hours, 7 days or 30 days, or self-exclude for six months or more, from the same settings page or by asking live chat. While excluded you can’t log in, deposit or receive marketing, and the exclusion can’t be lifted early.
Signs it’s becoming a problem
Playing longer or for more than you planned, going back to win losses back, logging in to escape stress, borrowing to play, or keeping it from the people around you. Any one of these is reason enough to call Gambling Help Online or set a limit today.
Help for family and friends
Gambling Help Online also supports partners, family members and friends of people who gamble, on the same number and website. You don’t need to be the player to ask.
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